Published research,free to read.
Each series answers a single question about enterprise AI adoption and prints the evidence behind the answer. No series is sponsored, no vendor sees a report before it publishes, and the claims that did not hold are published alongside the ones that did.
Installed is not working
The machine in the people function. What AI has actually been deployed across HR in mid-market and enterprise, globally and in India, what is holding weight, and the five gates a use case has to clear before it is worth deploying at all.
3 reports
Identity and onboarding agents in retail banking
Nineteen claimed deployments checked with the banks named in them. Seven confirmed at full production, four at pilot, and eight that did not survive the second question.
Installed is not working
The machine in the people function. What AI has actually been deployed across HR in mid-market and enterprise, globally and in India, what is holding weight, and the five gates a use case has to clear before it is worth deploying at all.
The Voice Agent Map
Sixty-one companies selling enterprise voice agents, each carrying a durability verdict rather than a quadrant position, with the evidence behind the verdict.