Eight functions,because the question changes with the chair.
An industry view tells you what your sector is doing. A function view tells you what your team should do about it. Same register, same method, same six sections, cut by who is accountable rather than by who you compete with.
Published and in preparation
Functions follow industries by a quarter, because a function view needs enough industry evidence underneath it to be worth anything.
Human resources
58 vendors, 1,120 claims, 288 confirmed. More AI switched on than any function and almost none of it load-bearing yet.
OpenFinance
Close, reconciliation, controls and reporting, where the tolerance for a wrong answer is lowest in the enterprise.
Next editionCustomer service
The function with the most confident claims and the sharpest drop between pilot and full deployment.
Next editionTechnology and engineering
Coding, review, incident and documentation work, the only function where adoption outruns governance.
Next editionSales
Research, outreach and forecasting, where the measurement baseline almost never exists before the tool arrives.
Next editionMarketing
Content, planning and analysis, highest in volume and lowest in confirmed depth.
Next editionLegal and compliance
Review, drafting and obligation tracking, under the closest professional scrutiny of any function.
Next editionProcurement and supply chain
Sourcing, contracts and planning across the longest data chains in the business.
Next editionWhich function should we publish next?
The order is set by where enterprises are actually stuck, and we would rather hear it from you than guess.